Effective Date: 01-01-2025

Welcome to Versatrade Connect OPC Private Limited! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for important details regarding delivery times, shipping charges, and order tracking.

1. Shipping Coverage

We currently deliver across India. If your location is not serviceable, we will notify you at the earliest.

2. Shipping Charges

  • Standard Shipping: Rs. 20/- per order.
  • Express Shipping: Rs.45/-] for faster delivery.
  • Free Shipping: Available on orders above Rs. 500/-.
  • Cash on Delivery (COD): Additional charge of Rs. 20/- where applicable.

3. Estimated Delivery Time

  • Standard Delivery: 5-7 business days.
  • Express Delivery: 2-3 business days.
  • Remote Locations: Additional time may be required.

Delivery timelines depend on product availability, order confirmation, and shipping location.

4. Order Processing & Dispatch

  • Orders are processed within 24-48 hours of confirmation.
  • Customers will receive a tracking number once the order is dispatched.
  • Orders placed on weekends or holidays will be processed the next business day.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS.
  • You can also track your order from your account dashboard on our website.

6. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact our support team.
  • In case of a lost package, we will initiate an investigation and provide a resolution within 7-10 business days.

7. Address & Contact Information

Ensure that you provide the correct shipping address and contact number. We are not responsible for non-delivery due to incorrect details.

8. Returns & Refunds

9. Contact Us

For information on returns and refunds, please refer to our Return Policy .

For any shipping-related queries, reach out to our support team:

Email: versatradeconnect@gmail.com
Phone: 6000803529
Address: Sollo Market, Beltoli, Hakama Pt-V, Bilasipara, Dhubri (Assam), Pin – 783348

Thank you for choosing Versatrade Connect OPC Private Limited! We appreciate your business and look forward to serving you.